KbCloud is a service provided by Webspesialisten AS in Norway. By ordering this product, you agree to the terms set in this contract. The terms may change and the customer has the rigth to cancel their contract if new terms do not match the customers wish.
KbCloud gives the customer access to an online knowledgebase/support-tool, with different limits based on packages. KbCloud will try to maintain an uptime of 99,99%.
KbCloud will not sell or otherwise distribute customer information to third party without permission.
KbCloud takes local and remote backup of all data and tries to protect the customer data as best as possible. Even though, we do not take responsibility for the customers data and we encourage the customer to take backup on their own important data.
In special circumstances that a customer utilizes our server resources to
such an extent that it takes many times more resources than the average of other customers, we reserve the rigth to suspend the account. This is only a precation to protect the uptime for all customers and not likely to be activated. We may setup dedicated resources for your use instead if we and the customer comes to an agreement. Resources is both a matter of consumed traffic, as well of storage.