We are based in Norway and code and project is maintained by Webspesialisten AS. This site is a micro-project that we had lot of fun making and we think that other also can have use for this.
There is a lot of knowledgebase and support software out there, but we have tried to simplify it and make it stand out far better.
KbCloud is based in Norway and all data is stored in local datacenter here, with off-site backups.
We will do our best to reply you the same day.